Privacy policy
This Privacy Policy describes how ECOGRAIN LLC (hereinafter — the "Company") collects, uses, stores and protects the personal data of users of the ECOGRAIN website (hereinafter — the "Site"). We respect your right to privacy and are committed to protecting your data.
1. What data we collect
We may collect the following categories of personal data: name, contact phone number, email address, as well as information you voluntarily provide through feedback forms, requests for commercial offers and other interactive forms on the Site.
2. How we use your data
The collected data is used for the following purposes:
- Processing your requests and applications
- Providing commercial offers and product information
- Improving the quality of service and functionality of the Site
- Fulfillment of obligations to you under contractual relations
3. Legal basis for processing
Processing of your personal data is carried out on the basis of your consent given when filling out forms on the Site, as well as on the basis of the legitimate interests of the Company, such as ensuring security, compliance with legal requirements and improving customer experience.
4. Data storage and protection
We take all necessary organisational and technical measures to protect your personal data from unauthorised access, alteration, disclosure or destruction. Data is stored for the period necessary to achieve the purposes of their collection, or in accordance with legal requirements.
5. Transfer of data to third parties
We do not transfer your personal data to third parties, except as provided by law, or when it is necessary to provide services (for example, transfer of data to transport companies for delivery). In such cases, we require contractors to maintain confidentiality.
6. Your rights
You have the right to: request access to your personal data, demand their correction or deletion, withdraw consent to processing, and also contact us with any questions at nachot@ecozerno36.ru. We are obliged to respond to your request within 30 days.
7. Changes to the Policy
We may update this Policy from time to time. All changes are published on this page with the date of the last update. We recommend checking this section regularly for changes.
Last updated: August 21, 2026.